The Consumer Affairs Director of the Telecommunications Regulatory Authority (TRA) Sh. Complaints Awareness Campaigns Consumer Advisory Groups Services offered by Licensees Press Releases - consumer issues ... Bahrain in Figures Market Statistics Quality of Services (QoS) Surveys Market Indicators Report Price Benchmarking . info@tra.fm. Our employees are crucial to the success of our business and have helped us become the no. Complaints Report Within TRA’s efforts to improve customer service and raise their level of happiness and satisfaction with the provided services, and in line with its strategic direction in ensuring the provision of services to the customers according to the highest standards of quality, efficiency and transparency. The TRA took to Twitter to remind residents that they can file a complaint against Etisalat or du by calling the toll free number 80012. Select A City. Box 10353 Kingdom of Bahrain Mobile & Tablets. Toll Free : 800 12 International Calls: +971 4 7774049 Fax: +971 2 777 2229; Email : info@tra.gov.ae Customer Happiness Center working hours: 7:30 … When consumers have any complaint against a telecommunication service provider, TRA devote its resources to investigates in the complaint and discusses the best solutions with the customer within a defined service level agreements. Spectrum Management and Licensing Regulation Application forms Frequency Requests. Batelco Products and Services Portfolio. As a result, efficient dispute resolution forms a key element of the TRA’s strategy. The Kingdom of Bahrain is due to introduce VAT from January 1, 2019. Cart (0) 0. Batelco has a wide range of products and services which are outlined below. @2018 - Gulf Digital News. Contact details for the TRA’s Customer Complaints Section: Telecommunications Regulatory Authority PO Box 10353 Manama Kingdom of Bahrain Telephone: 81188 E-mail: consumer@tra.org.bh Telephone: +973 17520044 Fax: +973 17532523. Despite this, the TRA’s Regulations provide that the TRA does have the discretion to accept any consumer dispute at any time. According to Decision 10/2009 which postpones the implementation of this Regulation, the new Type Approval regime will be applied in Lebanon starting the 28th of September 2009. Saudi Arabia; Bahrain; Oman; الموقع العربي ; English; Store Locator; Track Order; Search. City Not Selected. Sign in / Register. Get ready for Brexit. (74) Dated 5/3/1422H. Do you want to be part of something bigger? Bahrain's Telecommunication Regulatory Authority (TRA) has launched an integrated complaint and inquiry management system for effective communication with both … PO BOX 1919, Pohnpei FM 96941. Batelco Products and Services Portfolio. The first point for filing a complaint is with your licensed telecommunications service provider itself. - ZAWYA UAE Edition Building no. The Telecommunication Regulatory Authority (TRA) has launched an integrated complaint and inquiry management system in order to maintain effective communication between TRA, consumers and telecommunications service providers. There isn’t much you can do since it’s a significant revenue source. As part of the authority´s role to represent consumer interests, the TRA … The TRA will generally handle consumer disputes only after the complaint has been handled by the relevant telecom provider and within a three month period of the last handling by that telecoms provider. Sign in / Register. Communications and Information Technology Commission was established under the name of (Saudi Communications Commission) pursuant to the Council of Ministers Decision No. Together, we drive growth with a shared vision to innovate and succeed. Discover our latest career opportunities in the GCC region and apply in just a few clicks. Bahrain Middle East World. Tue, 08 Dec 2020 Bahrain . 2403, Block no. The eGovernment National Portal - Kingdom of Bahrain, provides a one-stop shop that facilitates the access to government Information and eServices. Bahrain | TRA | Inquiry | Complaints |. Financial Institutions (Banks / Insurance Companies) Central Bank of Bahrain "This new system complements the series of consumer support initiatives, which enables them to submit a request for dispute resolution in the event that the service provider fails to provide the consumer with the appropriate solution," remarked TRA’s Acting General Director Sheikh Nasser bin Mohamed Al Khalifa. Telecommunications service providers are legally required, under the TRA’s Regulations, to maintain procedures to handle consumer complaints and to provide consumers with information regarding the complaint … Bahrain Middle East World. Learn more. 145, Road no. This Code of Practice has been approved by the TRA … The investigations of the CPD can be triggered by either the findings of the CPD’s regular checks and tests, or submission of a complaint by any means, i.e. Cart (0) 0. Please send us any query, suggestion or complaint through our National Suggestions and Complaints System “Tawasul” , ... Al Barsha Building (near Bahrain International Airport) Building no. Your complaints, suggestions and enquiries are welcomed. Telecommunications Regulatory Authority P. O. Hey, I just want to tell you that I had issue with Samsung Galaxy S20 Ultra bought in Qatar and working with Ooredoo Network. Receive your invoices electronically via TNT e-invoicing and never receive a paper version again. info@tra.fm. Batelco (Bahrain Telecommunications Company) is the leading integrated communications' provider in the Kingdom of Bahrain National Database and Registration Authority (NADRA) was established as National Database Organization (NDO), an attached department under the Ministry … Bahrain's Telecommunications Regulatory Authority (TRA) said it has issued consumer protection guidelines covering customer rights, choice and communications. Abdulla bin Humood Al Khalifa stated that the total number of complaints resolved in cooperation with the telecommunications companies in Bahrain over the past nine months (January to September 2015) amounted to 286 complaints out of 296 complaints received by the Consumer Affairs Directorate. The Telecommunications Regulatory Authority (TRA) was established in 2002 promulgating the Telecommunications Law in the Kingdom of Bahrain. Shop all Mobiles & Tablets; Samsung. Join us on the journey to make a difference in people’s lives. The Telecommunications Regulatory Authority (TRA) was established in 2002 promulgating the Telecommunications Law in the Kingdom of Bahrain. Mobiles & Tablets. The eGovernment National Portal - Kingdom of Bahrain, provides a one-stop shop that facilitates the access to government Information and eServices. Use your UPS InfoNotice® or tracking number to get the latest package status and estimated delivery date. When consumers have any complaint against a telecommunication service provider, TRA devote its resources to investigates in the complaint and discusses the best solutions with the customer within a defined service level agreements. The TRA classifies Licenses for provision of Telecommunications Services as Restricted Licenses, Individual Licenses, Class Licenses. Shop all Mobiles & Tablets; Apple. Director of … Share it to Urdu speakers.. #yourhappinessourhappiness Press room TRA speeches TRA presentations Marketing material Did You Know? Bahrain's Telecommunications Regulatory Authority (TRA) said it has issued consumer protection guidelines covering customer rights, choice and communications. The system includes a consumer portal where consumers can easily log in and submit details of their complaint and supporting documents, said a statemeent from TRA. Near Ministry of Information Affairs . Tags: Invoicing is changing for the better. 160,000 employees across 64 countries continue to make us one of the largest global insurers. The eGovernment National Portal - Kingdom of Bahrain, provides a one-stop shop that facilitates the access to government Information and eServices. Telecommunications Regulatory Authority App (TRA) TRA Bahrain works with Urbansoft to bring you the TRA app. Bahrain's Telecommunication Regulatory Authority (TRA) has launched an integrated complaint and inquiry management system in order to maintain effective communication alongwith the … On March 1, 2018, Real Estate Regulatory Authority (RERA), a new legislation comes into force in Bahrain that will deliver effective and fair regulation in the real estate market, promote economic growth and investment in Bahrain and at the same time protect the rights of and build better life for every Bahraini. The NTRA is participating in the ITU Regional Workshop on “Strengthening capacities in international Internet governance” that is held in Manama, Kingdom of Bahrain in the period from 1 to 3 October 2019. Following the public consultation entitled 'Dispute Resolution Guidelines in relation to (i) disputes between licensees and (ii) complaints against licensees pursuant to Chapter 17 of the Telecommunications Law of the Kingdom of Bahrain' that was released on the 16th of March 2014 and upon receiving various submissions from Batelco, Zain, Viva, and Menatelecom, and having … GDNonline.com is the GCC's most dynamic digital news source providing a selected mix of local, regional and international news and features to a readership across the Gulf countries and internationally. Bahrain. Acting Manager of Consumer Affairs Amna Alghatam said: "One of TRA’s priorities is to expand communications channels and enhance the quality of services provided to consumers.". Bahrain Business. De très nombreux exemples de phrases traduites contenant "complaint" – Dictionnaire français-anglais et moteur de recherche de traductions françaises. The study is based on Bahrain's lowest cost of high-speed internet service in the Gulf region of 10-100 Mbps. City Not Selected Please Select Your City. Is your issue related to Financial Institutions or to the Central Bank of Bahrain? Website is last updated: March 12, 2020 05:27:38 Site is best viewed in a 1280x1024 screen resolution. The new TRA directive helps us stop the menace of SMS ads, but what about the ads on other apps and browsers. The General Authority for Regulating the Telecommunications Sector (TRA) has recently made a set of changes to the Consumer Protection Regulations with a view to strengthening and improving consumer satisfaction, and reducing the number of complaints. Spectrum monitoring. Telecom Consumer Call Center 81188 (FREE) The General Authority for Regulating the Telecommunications Sector (TRA) has recently made a set of changes to the Consumer Protection Regulations with a view to strengthening and improving consumer satisfactionTRA, the government entity responsible for regulating the telecom sector and enabling smart transformation in in the UAE. Tanzania Revenue Authority website. 20 were here. 224. The system also provides faster options for registration via email (Gmail) or Facebook account, as all complaint and inquiry processes are managed through this portal besides the automized connection between TRA and the services providers, it stated. 1 global insurance brand. We have responsibility for the regulation of the teaching profession, including misconduct hearings and the maintenance of the database of qualified teachers. Please Select Your Nearest City To See Available Product(s) And Accurate Delivery Date(s): Postcode / Town. We are always happy to receive your enquiries and feedback. The study is based on Bahrain's lowest cost of high-speed internet service in the Gulf region of 10-100 Mbps. All Right Reserved. The system also … The Type Approval Regulation was issued in the Official Gazette (Issue 17, date 16/04/2009) through Decision 5/2009 further to the analysis of the public consultation feedback. Hey, I just want to tell you that I had issue with Samsung Galaxy S20 Ultra bought in Qatar and working with Ooredoo Network. Isa Town Premises. VIDEO: Blueprint for metro rail outlined. PO BOX 1919, Pohnpei FM 96941. Bahrain’s telecom watchdog handled 942 complaints against operators last year, it announced yesterday. Bahrain: Consumer Protection Laws and Regulations 2020. Following consultation, dispute resolution regulation is expected to be issued soon by the TRA. The eGovernment National Portal - Kingdom of Bahrain, provides a one-stop shop that facilitates the access to government Information and eServices. City Not Selected. The name was changed after the Commission was entrusted with new tasks related to information technology to become (Communications and Information Technology Commission) under the Council … How to complain about the Teaching Regulation Agency's (TRA) service. The centre offers eGovernment services through a unified, easy-to-remember toll free number (8000 8001) that operates round the clock. Samsung. The TRA was empowered by Federal Law by Decree No. The website offers compelling and extensive content which includes local and regional input from The Gulf Daily News, the region's oldest daily newspaper. The Government Services Contact Centre, first-of-its-kind in the Kingdom of Bahrain, is a strategic move to enhance communication between the public, private, governmental authorities and ministries in the country. Your complaints, suggestions and enquiries are welcomed. Abu Dhabi P.O.Box: 26662 Abu Dhabi, United Arab Emirates. Bahrain's Telecommunication Regulatory Authority (TRA) has launched an integrated complaint and inquiry management system in order to maintain effective communication alongwith the consumers and the telecommunications service providers. Browser Compatibility: IE 10+ - Firefox 10+, Google Chrome 5+, Safari 1+, Opera 12+ The system includes a consumer portal where ccustomers can easily log in and submit details of their complaint and supporting documents. Contact details for the TRA’s Customer Complaints Section: Telecommunications Regulatory Authority PO Box 10353 Manama Kingdom of Bahrain Telephone: 81188 E-mail: consumer@tra.org.bh Telephone: +973 17520044 Fax: +973 17532523. 4025, Block no. Email: spectrum.claim@tra.gov.lb Fax: (961)1-964341 All Interference Complaint Forms must be signed and dated. We have responsibility for the regulation of the teaching profession, including misconduct hearings and the maintenance of the database of qualified teachers. Bahrain . Pandemic setback ‘will continue to affect GCC’ Tue, 29 Dec 2020 Bahrain Business. Complaints Awareness Campaigns Consumer Advisory Groups Services offered by Licensees Press Releases - consumer ... (TRA) -Kingdom of Bahrain… Financial Institutions (Banks / Insurance Companies) Central Bank of Bahrain The workshops focused on the updated dispute submission mechanism, the new features of monitoring responses and updates according to specified period, it added.-, BNET opens Cybersecurity Operations Centre, Invita amongst the top digital transformation experts, Mindware, Rubrik sign Mena distribution pact, Riverbed promotes Mena Migally as regional VP, Samsung sets new standard for mobile processors with Exynos 2100, Help AG appoints Al-Suhaimi country director, Go Smart Solutions taps IBM Cloud to accelerate digital transformation, BNET opens Network Intelligence Centre of Excellence, Infoblox names regional manager for MEA, Turkey, TPV Technology appoints Asbis as UAE distributor, Veritas recognised for second consecutive time, Aveva’s to assemble environmental sustainability experts, Element expands into simulation and modelling markets, Etisalat rolls out vaccination programme for UAE employees, Epson introduces latest innovations for signage industry, Silah Gulf partners with Cisco for contact centre, Aramco, stc unveil powerful supercomputer, Data-driven tech key to retail success, says study, Zain Bahrain successfully trials NB-IoT with Ericsson, Pandemic 'exposed technology gaps' in UAE, Etisalat, Ring partner for smart monitoring of homes, IBM to acquire top cloud services provider, Investcorp acquires US e-commerce solutions provider, ADGS creates first-of-its-kind tool to battle Covid-19, Bahrain in top 50 for online business setup, ESET launches cloud-based endpoint security solution, Zain Bahrain expands global network by 75%, BNET opens center to support telecom service providers. Use the teacher misconduct: referring a case webpage to report serious teacher misconduct. Complete and submit the complaint form and copies of supporting documents, (if available) via post, e-mail, fax or in person to: Telecommunications Regulatory Authority of Lebanon Marfaa 200 Building, Beirut Central District . TRA launches new Arabic domain name .emarat is one of first non-English top-level domain names launched in the Arab world Published: May 26, 2010 16:59 By Himendra Mohan Kumar, Staff Reporter Bahrain; Oman; الموقع العربي ; English; Store Locator; Track Order; Extra Blog; Search. Pohnumpomp Building, Pohnumpomp, Net Municipality, Pohnpei, FSM 96941 +691 320-2812 Numbering Spectrum Infrastructure TRA Fees Telecom Technical Office Radiation Standards and Measurements. First of all the 5g Network not activated on the phone, and when I checked with Samsung after sales they informed me this issue from the provider not from the device. Is your issue related to Financial Institutions or to the Central Bank of Bahrain? Mfugale Flyover at the Junction of Nyerere and Mandela roads in Tazara Dar es Salaam, of which are the results of Tanzanian Taxes The complaints were lodged by customers and the Telecommunications Regulatory Authority (TRA) said 95 per cent were resolved, 71pc of them to the satisfaction of consumers. Liberalization plan. On March 1, 2018, Real Estate Regulatory Authority (RERA), a new legislation comes into force in Bahrain that will deliver effective and fair regulation in the real estate market, promote economic growth and investment in Bahrain and at the same time protect the rights of and build better life for every Bahraini. First of all the 5g Network not activated on the phone, and when I checked with Samsung after sales they informed me this issue from the provider not from the device. It is an initiative by Bahrain’s The Telecommunications Regulatory Authority dedicated to empowering the citizens and residents of Bahrain and their families with knowledge and information for a safer cyber environment.. Annual Reports Guides. ICLG - Consumer Protection Laws and Regulations - Bahrain covers common issues in consumer protection laws and regulations, including substantive provisions, enforcement action, remedies and anticipated reforms, in 23 jurisdictions. This new system is a translation of the TRA's strategic objectives aimed at enabling consumers to continuously and effectively communicate with the telecom watchdog, she stated. Glossary TRA Website Awards Policy and assignment procedures Lebanese National Frequency Allocation Table (LNFT) Draft. Oman; Qatar; UAE; العربية . "This is in line with the Consumer Dispute Regulation which is enforced this year. Each of these licenses will be processed according to a different procedure outlined in the Licensing Regulation according to the criteria required for the licensing, provision of service and operation of facilities. Batelco has a wide range of products and services which are outlined below. Settling disputes swiftly and effectively is essential to encourage competition and investment in the telecommunications sector. P.O.Box: 33305 . … Authority of the Kingdom of Bahrain (“TRA”), to give guidance to subscribers of Zain in respect of the telecommunications services that Zain provides and any disputes or complaints that may arise in relation to such services. (3) of 2003 to oversee the telecommunication sector in the UAE. SMMS Questions and Answers Regulators … Please Select Your Nearest City To See Available Product(s) And Accurate Delivery Date(s): Postcode / Town. 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